Sep 12, 2025 • 20 minute read
Best sales tax software platforms: select the right solution for growth
This blog covers top sales tax software platforms for businesses to ensure sales tax compliance. It covers 15 options, such as TaxCloud, TaxJar, Avalara, Vertex, etc. For each option, this blog provides the software’s highlights, crucial details, pros & cons, and customer reviews.

Sales tax compliance software isn’t optional. Here’s why.

Last year, U.S. businesses paid billions in penalties for sales tax mistakes. With states coordinating enforcement and audits increasing nationwide, selling without sales tax compliance software puts you on a collision course with costly penalties and lost time.

The right software keeps you audit-proof, automates filings, and buys you back hours each month. The wrong choice drains your budget and leaves you exposed.

This guide compares the top sales tax compliance software platforms — features, pros/cons, pricing, and who each is really built for — so you can make the smartest call for your business.

 

Editor’s Choice #2nd Best Choice #3rd Best Choice
TaxCloud

U.S.-focused SMBs that want affordable, straightforward compliance without enterprise bloat.

✅ Transparent pricing, U.S.-based support team, SST Certified Service Provider

Audit support: Yes — hands-on support even for new customers

Price: From $19/month with 30-day free trial

Avalara

Large or international enterprises with complex, multi-jurisdictional needs.

✅ Global VAT/GST support, ERP integrations, advanced reporting

Audit support: Limited — consulting and advisory available at extra cost

Price: Custom

 

TaxJar

Growing ecommerce businesses already on Stripe or Shopify looking for easy automation.

✅ AutoFile automation, strong integrations with Stripe/Shopify

Audit support: No dedicated audit support

Price: From $19/month

 

 

Sales tax software comparison table: features, price, ratings

Based on vendor websites and aggregated G2 reviews as of September 2025.

Tool Best For Platforms Supported Standout Feature Pricing Rating*
TaxCloud U.S.-focused SMBs Shopify, WooCommerce, BigCommerce, Odoo, QBO, and more SST program provider discounts $19–$79/month 4.9/5 (ref. Shopify App Store)
Avalara Enterprises, large mid-market 700+ integrations (ERP, ecommerce) Global coverage + registrations Custom pricing, $349 per sales tax registration per location. 4.1/5
TaxJar Ecommerce and  marketplace sellers that want automated filings tied to Stripe Amazon, Shopify, eBay, WooCommerce, Stripe AutoFile automated filings From $19/mo + $30–$35/filing 4.7/5
Anrok SaaS companies Stripe, NetSuite, Workday SaaS-specific billing and filing automation Custom; startup plan $399/mo (<$5M ARR) 4.5/5
DAVO by Avalara Retail, restaurant, and service businesses using POS Clover, Square, Toast, Lightspeed, 15+ POS integrations Guaranteed on-time filing + remittance $57.99/month per location. 4.9/5
Kintsugi Startups, ecommerce, SaaS Stripe, QuickBooks, Chargebee, Shopify, Amazon AI-driven tax automation + U.S. filings Free plan; $75 per filing; custom for premium 4.7/5
Lovat International sellers needing VAT/GST compliance across 100+ countries Shopify, Amazon, Stripe, marketplaces, 50+ integrations VAT/GST coverage in 111+ countries From €27/mo; filings €23 each 4.9/5
Numeral Small ecommerce sellers with a few filing states Shopify, Stripe, Amazon, Walmart Per-state pay-as-you-go pricing $75 filing, $150 reg. 4.8/5
Quaderno Global SMB ecommerce Shopify, Stripe, PayPal, Xero Real-time VAT + GST support $49–$149/month 4.7/5
SAP Tax Compliance Global enterprises already running SAP SAP S/4HANA, SAP ERP Centralized compliance + risk screening Custom pricing, enterprise contracts 4.8/5
Sovos Taxify SMBs needing hybrid service ERP integrations Software + managed services team Custom 4.1/5
Stripe Tax Businesses using Stripe for payments Stripe checkout, Stripe Billing, Stripe Invoicing, API Built-in tax calculation at checkout Tax Basic: 0.5%/txn (no-code) or $0.50/txn (API)

Tax Complete: From $90/mo

4.3/5
TaxValet SMBs that want to fully outsource sales tax compliance U.S.-only Managed service + 360° audit protection guarantee Initial setup: $3,500 one-time. Ongoing: $500–$1,000/month + $60/state. 4.8/5
Vertex Large enterprises with complex global tax needs ERP systems (SAP, Oracle, NetSuite), ecommerce, POS, billing platforms Enterprise-scale ERP integrations and global VAT/GST support Custom 4.3/5
Vertex O Series Enterprises and mid-market companies needing ERP-grade tax automation ERP systems (SAP, Oracle, NetSuite), ecommerce, POS, billing Cloud-based tax engine with 19,000+ jurisdiction coverage Custom n/a

*Ratings are based on aggregated G2 reviews (September 2025). Rounded to the nearest tenth for clarity.

Best sales tax software in 2025: 15 top tools reviewed

1. TaxCloud

taxcloud

Best for

Small to mid-sized businesses in the U.S. that need low-cost compliance, SST support, audit protection, and hands-on customer service.

Why choose it

Most sales tax software is built for large enterprises and overloaded with features small sellers don’t need. TaxCloud takes the opposite approach: TaxCloud is the right-sized sales tax solution built for growing ecommerce and SaaS businesses looking for a simpler, more reliable way to handle sales tax compliance.

With clear pricing, easy integrations, responsive U.S.-based support, and stress-free onboarding, TaxCloud helps businesses navigate sales tax with greater clarity and fewer headaches.

TaxCloud is a Certified Service Provider for the Streamlined Sales Tax (SST) program, offering accurate, transparent, and affordable sales tax compliance.

Key features

  • CSP for the SST program
  • Real-time sales tax calculation across 13,000+ U.S. jurisdictions
  • Multi-state filing and remittance
  • Integrates with Shopify, WooCommerce, BigCommerce, QuickBooks Online, Magento/Adobe Commerce, Chargebee, and more.
  • Nexus tracking and economic nexus alerts. For small merchants selling in a single state, TaxCloud offers a free plan.
  • Transparent, tiered pricing with a 30-day free trial, including access to all paid features and integrations.
  • Responsive U.S.-based customer support

Drawbacks

  • No international VAT/GST support
  • Fewer integrations than Avalara or Vertex
  • Reporting features are more basic than enterprise tools

Pricing

  • Starter: $19/month (100 orders included)
  • Premium: $79/month (200 orders included)
  • Free 30-day trial available

Audit support

TaxCloud offers hands-on sales tax audit support as an add-on ($99/month), even for new customers. Meaning: If your business is audited by a state, TaxCloud’s team will step in to resolve issues directly with the state, prepare documentation, handle up to 12 amended returns, and guide you through reconciliations — guaranteeing that filings made through the platform stand up under scrutiny. Few competitors provide this level of protection.

2. Avalara

Avalara AvaTax

Best for

Enterprises and larger mid-market sellers with international reach that need comprehensive tax coverage and can stomach the cost and complexity. SMBs will find it bloated and overpriced for their needs.

Why choose it

Avalara is the legacy heavyweight in sales tax automation. Its AvaTax product and add-ons cover everything from rate calculations to registrations, licensing, exemption management, and even global VAT/GST. For large companies, that breadth is valuable. For smaller sellers, it often feels like overkill: pricing is opaque, setup is heavy, and the toolset is bloated with features most SMBs will never use.

Key features

  • AvaTax cloud-based tax engine for U.S. and global compliance
  • Real-time rate calculation across thousands of jurisdictions
  • Integrates with 700+ ecommerce, ERP, and accounting platforms
  • Add-ons for licenses, registrations, and exemption certificates
  • Support for VAT and GST compliance across multiple regions
  • Detailed audit trails for compliance checks

Drawbacks

  • Opaque, volume-based pricing that skews expensive for SMBs
  • Base plans don’t include all city and county filings
  • Reporting lacks consolidation across jurisdictions
  • Setup and maintenance are complex compared to SMB-focused tools

Pricing

Avalara does not publish transparent pricing. Instead, they sell services a la carte with custom, volume-based pricing. Customers typically pay for calculation, filing, exemption certificates, and registrations separately, plus activation fees and other add-ons. Publicly available information shows:

  • Sales tax registration: $349 per location
  • Business licenses: $99 per location
  • Single state filing: $42–$54 per return (plus activation fee)
  • Late payment fee: 1.5% per month
  • Reactivation fee: 50% of activation fee or $250 minimum

They’ve also discontinued small-business programs like Avalara Returns for Small Business and API-only BigCommerce pricing, pushing customers toward bundled plans that can start around $5,000 annually. Reports indicate Avalara is often 30% more expensive than alternatives.

For a full breakdown, check out Avalara Pricing: What It Really Costs (TaxCloud Review).

Audit support

Avalara does not offer hands-on audit defense as part of its base product suite. However, it provides audit preparedness tools (reference: avalara.com/us/en/products/calculations.html) to help businesses organize documentation and reduce audit risk.

3. TaxJar

TaxJar by Stripe

Best for

Ecommerce sellers using Stripe or selling on marketplaces like Amazon and eBay who value automated filings and marketplace integrations, but who don’t mind higher costs or leaner support. (Learn more: TaxJar Alternatives: Major Sales Tax Software Options to Consider)

Why choose it

TaxJar (owned by Stripe) is positioned for ecommerce sellers and marketplace users who want automated filing and Stripe-native integrations. Its AutoFile service is convenient, but pricing is opaque and scales steeply with order volume. Support is more limited than competitors, and there is no true audit defense.

Key features

  • Automated filing with TaxJar AutoFil
  • Real-time sales tax calculations
  • Nexus tracking and alerts
  • Integrations with Amazon, eBay, Shopify, WooCommerce, and more
  • Native connection with Stripe products

Drawbacks

  • Pricing is higher on a per-transaction basis than many competitors
  • All tiers include only 200 transactions; costs escalate quickly for growing sellers
  • Limited customer support compared to competitors like TaxCloud
  • No audit support

Pricing

Audit support

TaxJar does not provide dedicated audit support or an accuracy guarantee. While higher-tier plans include notice management and overdue/amended return handling, this is not the same as audit defense or representation.

4. Anrok

Anrok saas sales tax

Best for

Funded SaaS businesses with recurring revenue models that need seamless compliance across U.S. and international markets.

Why choose It

Anrok is purpose-built for SaaS businesses. It integrates with billing systems like Stripe, NetSuite, QuickBooks, and Chargebee, and automates the entire lifecycle — exposure monitoring, registration, calculation, filing, and remittance. Its strength is handling SaaS subscription invoicing and global VAT/GST obligations. The drawback is scope: it’s priced for funded startups and mid-market SaaS companies, not small ecommerce sellers.

Key features

  • Tailored for SaaS billing and subscription management
  • Integrates with Stripe, NetSuite, QuickBooks, Workday, Chargebee, Xero, and more
  • Real-time U.S. sales tax and global VAT/GST calculation
  • Filing, registration, and remittance included
  • Nexus and threshold monitoring for SaaS and distributed teams (via Rippling, Gusto, BambooHR, etc.)
  • Advanced features at higher tiers: reconciliation, exemption certificates, SSO, dedicated onboarding

Drawbacks

  • Only relevant for SaaS and subscription-based businesses
  • Pricing not public for most tiers (generally higher than SMB-focused tools)
  • Limited ecommerce marketplace integrations

Pricing

  • Anrok for Startups: $399/month, for companies < $5M ARR, covers registration, filing, remittance, monitoring, and real-time tax calculation
  • Starter / Core / Growth tiers: Custom pricing; plans can add modeling, reconciliation, advanced exemption management, and enterprise features

Audit support

Anrok does not advertise hands-on audit defense. Its focus is proactive compliance: monitoring exposure, keeping exemption certificates in order, and automating filings to reduce audit risk.

5. DAVO Sales Tax (by Avalara)

Davo sales tax

Best for

Small retail shops, restaurants, and service businesses that want sales tax withheld and remitted automatically through their POS.

Why choose it

DAVO is purpose-built for retail, restaurant, and service businesses using POS systems. It withholds sales tax daily, then files and remits automatically, guaranteeing on-time payments (subject to conditions). Setup is fast, and the “set it and forget it” model saves owners time. The tradeoff: it’s expensive per location, limited to POS-driven environments, and now functions as an Avalara add-on rather than a standalone platform.

Key Features

  • Automatic calculation, withholding, filing, and remittance
  • Guaranteed on-time filing (conditions apply)
  • Works directly with POS systems (Clover, Square, Toast, Lightspeed, and more)
  • Daily sales tax emails, confirmations, and online portal access
  • Unlimited storage of tax reports and returns

Drawbacks

  • $57.99/month per location, high for multi-location chains
  • Limited to POS use cases, not suited for ecommerce or SaaS
  • Some reported issues with permissions and support
  • Owned by Avalara, reducing independence

Pricing

  • $57.99/month per location
  • First monthly filing is free

Audit Support

DAVO does not provide hands-on audit support. The guarantee only covers on-time filing and payment. They offer reporting, document storage, and confirmation records that can aid in audits, but no defense or representation.

6. Kintsugi

Trykintsugi sales tax

Best for

Startups, small ecommerce sellers, and SaaS businesses that want a quick, affordable way to automate U.S. sales tax compliance without long contracts.

Why choose it

Kintsugi is a newer platform aimed at ecommerce and SaaS companies that want fast, AI-powered automation. Its pitch is speed — setup takes minutes — and affordability, with a free starter plan and flat per-filing pricing. The tradeoff: integrations and features are still maturing compared to established tools.

Key features

  • AI-driven sales tax automation with real-time calculation and nexus tracking
  • U.S. state filings, registrations, deregistrations, and amendments
  • No-code integrations with QuickBooks, Stripe, Chargebee, Shopify, Amazon, and more
  • Exemption certificate management
  • Premium tier adds VDAs, error insurance, and multi-country support
  • Free plan for nexus monitoring and exposure analysis

Drawbacks

  • Primarily U.S.-focused, with limited global VAT/GST coverage
  • Fewer integrations than Avalara, Sovos, or TaxCloud
  • Feature set still developing; newer platform in market

Pricing

  • Free plan: monitoring and exposure tracking
  • Starter: $75 per filing or registration
  • Premium: custom pricing with volume discounts and advanced features

Audit support

Kintsugi does not provide hands-on audit defense. Premium plans include “error insurance” (covering certain filing mistakes), but audit representation is not part of the service.

7. LOVAT

Lovat

Best for

Companies doing business in the EU or UK, or international sellers who need VAT/GST support across multiple countries but don’t require full filing services.

Why choose it

Lovat is built for cross-border sellers needing VAT/GST coverage in 100+ countries. It’s a fit for EU/UK compliance and global marketplaces, but limited for U.S.-only sellers. Returns are pre-filled and can be auto-submitted, but you remain responsible for filings and audits.

Key features

  • Supports VAT, GST, and sales tax compliance in 111+ countries
  • Transparent, tiered pricing based on transaction volume
  • Online dashboards for sales tax registration and return prep
  • GDPR-compliant data storage
  • Hands-on, responsive support

Drawbacks

  • No direct filing service — users must submit returns themselves
  • Pricing climbs quickly at higher transaction tiers
  • Limited U.S.-specific functionality compared to tools like TaxCloud or Avalara

Pricing (annual billing, as of September 2025):

  • Free: Nexus monitoring only.
  • Start-up: €27/month (100 transactions, €1,000 value, 1 integration, 4 auto-submits/year).
  • Standard: €50/month (1,000 transactions, €100,000 value, 1 integration, 4 auto-submits/year).
  • Premium: €344/month (20,000 transactions, €1.2M value, 5 integrations, 16 auto-submits/year).
  • Add-ons: €23 per extra filing, €18 per 5,000 additional transactions, €28 per €100k extra transaction value, €150/hour for consultation.

Audit support

Lovat does not provide hands-on audit support. Returns are auto-prepared and can be auto-submitted, but responsibility for submission and audit defense stays with the user. They offer exemption certificate generation, transaction insights, and filing history to support audit readiness, but no guarantee or representation in an audit.

8. Numeral

Numeral

Best for

Small ecommerce sellers with high order volume but only a handful of states to file in, who want a lightweight, low-time-investment solution.

Why choose it

Numeral targets small ecommerce businesses with a pricing model that looks different from most competitors: instead of monthly tiers, you pay per state. That makes it cost-effective if you only file in a few states, but costs can balloon quickly as your footprint grows. The pitch is simplicity. Numeral claims most customers spend just five minutes a month on compliance. But it comes without extras like audit support.

Key features

  • Per-state pricing model: $75 per filing, $150 per registration
  • Automates sales tax collection, registration, monitoring, and remittance
  • Real-time nexus tracking and alerts
  • Onboarding and customer support tailored for SMBs
  • Lightweight setup and low time investment (≈ five minutes/month)

Drawbacks

  • Costs rise steeply with multi-state filing (e.g., ~$2,250/month for filing 30 states at $5M in transactions)
  • No audit support included
  • Fewer advanced features compared to enterprise-grade tools

Pricing

  • Monitoring plan (Free): nexus tracking, exposure alerts, basic integrations.
  • Standard plan: $75 per filing, $150 per registration. Includes AutoFile, Autoregister, remittance, virtual mailbox, tax code classification, live chat support.
  • Pro (Custom): advanced features (exemption certificate management, API access, VDAs, expert support).

Audit Support

Numeral does not advertise hands-on audit defense. Instead, they guarantee filings will be on time — if not, they pay penalties and interest. Pro plans include exemption certificate management (helpful for audit readiness) and support for VDAs/backfiling, but that’s not the same as defending a client in an audit.

9. Quaderno

Quaderno

Best for

Sellers that operate internationally and need automated VAT/GST compliance alongside U.S. sales tax.

Why choose it

Quaderno is one of the few sales tax tools that handles sales tax, VAT, and GST across 100+ countries, making it a strong fit for sellers with cross-border operations—but that reach comes at a higher price and is overkill for U.S.-only businesses. It integrates directly with payment and ecommerce platforms like Stripe, Shopify, PayPal, and Xero, and automatically monitors when you hit tax thresholds so you know where and when to register. For businesses selling internationally, this global coverage is its biggest differentiator.

Key features

  • Real-time sales tax, VAT, and GST calculations in 111+ countries
  • Nexus and threshold alerts with automatic registration support
    Integrates with Stripe, Shopify, PayPal, WooCommerce, and Xero
  • Automatic invoicing with localized templates and multi-language support
  • API available for custom integrations
  • Transparent, usage-based pricing starting at $49/month
  • 7-day free trial on all plans

Drawbacks

  • Pricing climbs quickly with higher transaction volumes
  • Relies on partner services for filing in some regions
  • Overkill for U.S.-only sellers who don’t need global coverage

Pricing (all plans include a 7-day free trial)

  • Hobby: $29/month — 25 transactions, 1 user, 1 jurisdiction, 1 integration
  • Startup: $49/month — 250 transactions, unlimited users, unlimited jurisdictions, unlimited integrations
  • Business: $99/month — 1,000 transactions, unlimited users, unlimited jurisdictions, unlimited integrations
  • Growth: $149/month — 2,500 transactions, unlimited users, unlimited jurisdictions, unlimited integrations
  • Enterprise: Custom, for 2,500+ transactions

Audit support

Quaderno does not provide hands-on audit support. But Quaderno’s SLA does include an Accuracy Guarantee (reference: quaderno.io/legal/sla/) for Premium customers: if a calculation error leads to an audit issue, Quaderno will cover uncollected tax, penalties, and interest (up to twice your paid amount in the past 12 months), provided you notify them within 14 days and allow them to assist in resolving the issue.

10. SAP Tax Compliance

SAP Tax Compliance

Best for

Large corporations with SAP infrastructure and multinational compliance needs. Not suitable for SMBs seeking a lightweight solution.

Why choose it

SAP Tax Compliance is built for multinational corporations already on SAP ERP. It centralizes compliance checks, reporting, and documentation to reduce risk across complex operations. For enterprises, its integration and scale are a natural fit. For SMBs, the cost, complexity, and implementation timelines make it impractical.

Key features

  • Centralized compliance and reporting
  • Automated screening of transactions for non-compliance
  • Document management and audit trail support
  • Real-time anomaly detection
  • Native integration with SAP systems and selected third-party tools

Drawbacks

  • Pricing is opaque and enterprise-only
  • Complex migration and long implementations
  • Too heavy for SMBs outside the SAP ecosystem

Pricing

  • Not publicly published; available only via enterprise contracts.

Audit support

SAP Tax Compliance does not offer hands-on audit support. It focuses on prevention through transaction screening, audit trails, and compliance alerts, but does not provide audit defense or representation.

11. SOVOS Taxify

SOVOS Taxify

Best For

Small to mid-sized businesses that want automation but still need access to tax experts for added confidence and support.

Why choose it

Unlike most tools on this list, Sovos Taxify pairs Sovos software with access to a managed services team. That hybrid model appeals to businesses that want automation but also need guidance from tax professionals. It’s a useful middle ground between outsourcing everything and going fully DIY. The tradeoff is cost and complexity: Taxify makes sense if you want handholding, but it’s unnecessarily heavy if you just need straightforward sales tax software.

Key features

  • Combines sales tax software with managed services support
  • Automated tax return preparation and filing across multiple states
  • Real-time sales tax calculation for complex transactions
  • Exemption and resale certificate storage and management
  • Enterprise-grade compliance tools also available under Sovos umbrella

Drawbacks

  • Pricing not published and often considered high for SMBs
  • Some reports of technical glitches (address validation, checkout timing)
  • Multiple systems for certificates and returns can feel disjointed

Pricing

  • Not listed publicly (custom quotes required)

Audit support

Sovos does not provide dedicated, hands-on audit support. Instead, the company positions its software as audit-risk reduction, highlighting automated exemption certificate management, vendor tax validation, and accurate multi-jurisdiction filing. Their focus is on minimizing the likelihood and cost of audits, but they do not advertise audit defense or representation if one occurs.

12. Stripe Tax

Stripe Tax

Best for

Businesses already on Stripe that want built-in tax calculation and optional filing via partners. Not suited for companies needing direct audit support or broader platform flexibility.

Why choose it

Stripe Tax is built for businesses already processing payments through Stripe. It automates U.S. sales tax, VAT, and GST calculations in 100+ countries and integrates directly into checkout. The appeal is convenience — no extra integrations if you’re already on Stripe. But it’s not a full-service platform: filings, registrations, and audit defense still fall on the business unless you use Stripe’s filing partners.

Key features

  • Built into Stripe payments, checkout, and billing
  • Real-time sales tax, VAT, and GST calculations in 100+ countries
  • Threshold and nexus monitoring alerts
  • Supports 600+ product tax categories
  • Integrates with filing partners like Taxually for global returns

Drawbacks

  • Filing and audit support only via third-party partners
  • Limited to businesses running payments on Stripe
  • Less robust reporting compared to dedicated tax tools

Pricing

  • Tax Basic: Pay-as-you-go (0.5% per transaction for no-code, $0.50/transaction via API)
  • Tax Complete: Monthly subscription starting at $90/month, scaling by transactions, registrations, and filings
  • Additional fees for filings/registrations outside the U.S.

Audit support

Stripe Tax does not provide hands-on audit defense. Risk prevention comes through calculations, nexus monitoring, and partner-enabled filings. Filing support is outsourced via partners like Taxually, not Stripe itself.

13. TaxValet

TaxValet Sales Tax Compliance for Fast-Growing Businesses

Best for

SMBs with multi-state exposure that want to fully outsource sales tax compliance to a team of experts rather than manage filings and notices internally.

Why choose it

TaxValet takes a service-first approach: instead of just selling software, it acts as a managed compliance partner. A dedicated team handles registrations, filings, and remittances for you, backed by their proprietary software. This “fractional sales tax department” model appeals to SMBs that don’t want to manage compliance in-house. The tradeoff is cost — TaxValet is more expensive than DIY software and best suited for companies that value outsourcing over building internal tax capacity.

Key features

  • Managed service + software model
  • Handles state registrations, filings, and remittances directly
  • U.S.-only coverage
  • Dedicated account management and unlimited support
  • Exus reviews, ongoing monitoring, and VDA help if needed
  • Compliance dashboards for visibility

Drawbacks

  • More expensive than software-only options
  • Less flexible for businesses that want in-house control
  • No VAT/GST or global compliance features

Pricing

  • Onboarding: $3,500 one-time “AuditReady Action Plan” setup fee
  • Ongoing: $500–$1,000/month base + $60/state/month (depending on revenue size: $1M–$50M ARR)
  • Typical range: $1,000–$3,000/month, depending on states supported
  • Includes unlimited transactions (no volume surcharges)

Audit support

TaxValet offers one of the strongest guarantees in the market. Its 360° Audit Protection promise covers penalties, interest, and tax due if an audit issue arises from their work. They also manage audits on your behalf. This is hands-on defense — unlike software vendors that only position audit readiness.

14. Vertex

Vertex

Best for

Large enterprises operating across multiple countries or with complex tax footprints. Smaller sellers will find it unnecessarily complex and cost-prohibitive compared to SMB-focused platforms.

Why choose it

Vertex is one of the longest-standing players in tax automation, built for enterprises managing huge transaction volumes across thousands of jurisdictions. Its strength is scale: integrations with ERP systems like SAP and Oracle, deep customization, and support for sales tax, VAT, GST, and payroll tax worldwide. For large companies, it’s powerful. For small and mid-sized businesses, it’s usually overkill — expensive to license, complex to implement, and far more than most sellers need.

Key features

  • Real-time sales and use tax calculations across 300+ million rates worldwide
  • Integrations with major ERP systems (SAP, Oracle, NetSuite) and ecommerce platforms
  • Automated filing, e-filing, and remittance
  • Exemption certificate management
  • Support for VAT, GST, and payroll tax compliance
  • AI-enabled compliance tools and customizable jurisdictional settings

Drawbacks

  • Custom, opaque pricing — often expensive for non-enterprises
  • Steeper learning curve and technical setup requirements
  • Feature set designed for enterprise complexity, not SMB efficiency

Pricing

  • Custom, volume-based pricing (no public tiers)

Audit support

Vertex does not offer hands-on audit support. Instead, they position their tools as audit-risk reduction through accurate tax determination, exemption certificate management (Vertex Certificate Center), and automated returns (Vertex Indirect Tax Returns). Managed services and consulting can streamline filings and compliance, but they are not the same as audit defense or representation.

15. Vertex O Series

Vertex O Series

Best for

Enterprises or mid-market companies that want the latest version of Vertex’s indirect tax software in a cloud environment. Small sellers will likely find it too complex and costly compared to simpler tools.

Why choose it

Vertex O Series is the cloud-based version of Vertex’s long-running tax engine. It supports compliance in over 19,000 jurisdictions and is designed to automate filing, calculations, and reporting at scale. While positioned as the company’s “latest and easiest” iteration, it still carries the DNA of an enterprise product. That makes it powerful but sometimes unwieldy for small businesses that only need straightforward sales tax filing.

Key features

  • Real-time sales and use tax calculation across 19,000+ jurisdictions
  • Automated tax filing and remittance
  • Cloud-hosted platform with updated O Series engine
  • Seamless ERP integrations with systems like SAP and Oracle
  • Reporting and audit-ready transaction logs

Drawbacks

  • Pricing only available on request (opaque for smaller businesses)
    Reports of reliability issues, including single point of failure concerns
  • Limited browser compatibility (Firefox issues noted by users)
  • Still structured for enterprise complexity, not lightweight SMB needs

Pricing

  • Custom pricing available on request

Audit support

Vertex O Series does not offer hands-on audit support. The platform focuses on reducing audit risk through updated content for 19,000+ jurisdictions, automated filings (via add-ons like Vertex Indirect Tax Returns), and exemption certificate management. Managed services and consulting can handle filings or system optimization, but this is not audit defense or representation.

Best sales tax software by business type

Different tools serve different markets. Here’s how the options stack up — and where most sellers will find the best balance.

Small businesses and startups

Many tools look affordable on the surface, but costs climb quickly as transactions add up. TaxCloud is designed for U.S. businesses that want automation without enterprise-level fees, and its SST program discounts in 24 states give it an edge competitors can’t match. Kintsugi and Numeral pitch simplicity too, but their pricing models often create surprises as you grow.

Growing ecommerce brands

If you’re selling across Shopify, WooCommerce, or Amazon, you need multi-platform coverage. Enterprise tools like Avalara handle it but at enterprise prices. TaxCloud integrates with major ecommerce platforms and keeps pricing transparent as your order volume increases.

Large enterprises

If you’re a multinational corporation with ERP systems, Avalara, Sovos, or Vertex cover global VAT/GST. For everyone else, they’re overbuilt and overpriced.

SaaS companies

Niche players like Anrok and Kintsugi focus on SaaS billing. Useful if you’re deep in Stripe or NetSuite, but for SaaS businesses selling in the U.S., TaxCloud covers compliance at a fraction of the cost.

Global Sellers

If you need to file VAT in 50+ countries, look at Quaderno, Lovat, or Avalara. But if your focus is the U.S. — where most compliance headaches and penalties actually happen — TaxCloud is the leaner, smarter choice.How to Assess Sales Tax Software: Seller Checklist

How to choose the best sales tax software: seller checklist

When comparing tools, keep these tradeoffs in mind:

  • Comprehensive vs. Simple → More features often mean higher costs. Simpler tools can save money but may require manual work later.
  • Single-Platform vs. Multi-Platform → Marketplace plug-ins work for one channel. If you sell across Shopify, Amazon, and WooCommerce, you’ll need multi-platform support.
  • U.S.-Only vs. Global → Stick with U.S.-focused software if you don’t sell abroad. Global tools cover VAT/GST but usually come with higher fees.
  • Specialized vs. Generalized → SaaS-specific tools solve subscription billing needs. General solutions cover more use cases.
  • Real-Time API vs. Basic Integrations → APIs unlock instant address verification and rate updates. Basic integrations are cheaper but less flexible.
  • Premium vs. Limited Support → Some tools offer little more than ticket systems. Others provide responsive U.S.-based support — critical when you’re under audit pressure.

Making the smart choice for sales tax compliance

Sales tax software isn’t optional in 2025 — it’s the backbone of staying compliant in a landscape with more than 13,000 U.S. jurisdictions, stricter enforcement, and evolving marketplace laws. The tools in this guide cover every corner of the market: enterprise-grade systems like Avalara and Vertex, global VAT solutions like Quaderno and Lovat, SaaS-specific players like Anrok, and lightweight options like Kintsugi and Numeral.

But for most U.S. ecommerce and SaaS sellers, the sweet spot is transparent pricing, simple setup, and reliable support — without enterprise bloat. That’s exactly where TaxCloud stands out. As a Certified Service Provider for the Streamlined Sales Tax (SST) program, it also delivers state-funded discounts in 24 states, a benefit most competitors can’t match.

If you’re ready to take the guesswork out of compliance, start with a free 30-day trial of TaxCloud and see how much simpler sales tax management can be.

Frequently asked questions

How does ecommerce sales tax work?

In the U.S., the 2018 South Dakota v. Wayfair decision removed the “physical presence” rule. Now states can require out-of-state sellers to collect and remit sales tax if they cross economic nexus thresholds in a state (usually based on revenue or transaction count).

Example: In Connecticut, nexus is triggered at $100,000 in sales and 200 transactions in a year. Once you hit a state’s threshold, you must register, collect, file, and remit sales tax there.

Because every state sets its own rules and deadlines, sellers often rely on ecommerce sales tax software to automate calculation, filing, and compliance.

Once a company achieves sales tax nexus in a state, it must register for a sales tax license and begin collecting, filing, and remitting sales tax. Depending on the size of the company, they could be required to remit sales taxes in a handful of states, or all of them. That’s where ecommerce sales tax software comes in handy.

What is sales tax software?

Sales tax software automates compliance tasks like:

  • Tracking where you have nexus
  • Calculating the correct rate at checkout
  • Filing and remitting returns to states
  • Storing exemption certificates and audit data

Some tools only handle calculations. Others cover the full workflow, including multi-state filing and audit support. Most integrate directly with platforms like Shopify, WooCommerce, QuickBooks Online, or ERPs, so compliance runs in the background while you sell.

Get started with TaxCloud today

Choosing sales tax software doesn’t have to be a gamble. TaxCloud makes compliance simple, transparent, and backed by audit support. Start your free 30-day trial and see how much easier sales tax can be.